1. The Chief of Police shall conduct an investigation whenever they have reason to believe that an owner, permittee, operator, massage technician or other person is in violation of, or has failed to comply with, any condition of the massage business permit, any requirements of this chapter or any federal, state, or local law.

2. Should the investigation reveal substantial evidence to support a finding that a violation occurred, the Chief of Police shall issue a written notice of intention to deny, modify, suspend and/or revoke the permit. The written notice shall be served on the responsible person, shall specify the facts which, in the opinion of the Chief of Police, constitute substantial evidence to establish grounds for modification, denial, suspension and/or revocation, and state that the permit will be modified, denied, suspended or revoked within 30 calendar days from the date the notice is given unless the owner or permittee aggrieved by the Chief of Police’s decision files with the City Manager a request for an administrative hearing to appeal the decision pursuant to CVMC 5.36.150. All reports and exhibits supporting the violation and intended to be used as evidence by the City at the hearing must be included with the written notice. (Ord. 3541 § 1, 2023).