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A. Verification that a crime or attempted crime is in progress must be provided by an alarm system monitoring company concurrently with a request for a police response to a security alarm at alarm sites with excessive false alarms – four or more false alarms in a 12-month period – in the following circumstances:

1. No Permit. When an alarm site without a valid alarm permit has four or more false alarms in a 12-month period; or

2. Permit Revoked. When an alarm permit has been revoked pursuant to CVMC 9.06.170(A) (four or more false alarms in a 12-month period); or

3. Exempt. When an alarm user that is exempt from this chapter has four or more false alarms in a 12-month period.

B. Verification shall be by real-time audio or video surveillance provided by the alarm system and reviewed by the alarm system monitoring company, or by a third-party report from the alarm site sent to the alarm system monitoring company, that positively verifies evidence of a crime or an attempted crime at the alarm site.

C. The alarm system monitoring company shall retain evidence of the verification for one year from the alarm and shall provide copies of such evidence to the alarm administrator upon request.

D. If an alarm user appeals the requirement for verified response, pursuant to CVMC 9.06.220, the alarm user must demonstrate compliance with the provisions of this chapter, including (1) obtaining a valid alarm permit; (2) completing a false alarm awareness class; (3) submitting a false alarm abatement plan for the approval of the alarm administrator; and (4) paying any and all false alarm fines and penalties due. (Ord. 3278 § 1, 2013).