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A. No alarm system monitoring company shall request a police response to an alarm unless the alarm system monitoring company has already made at least two telephone calls to determine whether the alarm signal is valid or false.

B. One telephone call shall be to the premises where the alarm system is located. The second telephone call shall be to an alternate telephone number designated by the alarm user for this purpose.

C. This requirement for enhanced call verification shall not apply to duress alarms. (Ord. 3278 § 1, 2013).