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A. Alarm administrator” means the person designated by the Chief of Police to administer the provisions of this chapter and the rules and regulations adopted pursuant to CVMC 9.06.060.

B. Alarm appeals officer” means the person designated by the City Manager to hear and decide appeals related to fines and denials and revocations of alarm permits pursuant to CVMC 9.06.220.

C. Alarm business” means the selling, leasing, maintaining, monitoring, servicing, repairing, altering, replacing, moving, or installing of any alarm system in or on any building, real property, or premises.

D. Alarm company” means any person engaged in an alarm business for any consideration whatsoever. This term includes an “alarm system monitoring company.”

E. Alarm dispatch request” means a communication to the Department, via police dispatch, by an alarm company indicating that an alarm system has been activated at a particular alarm site and requesting a police response to that alarm site.

F. Alarm system” means an “alarm system” as defined in California Business and Professions Code Section 7590.1 and which is installed in a building.

G. Alarm system monitoring company” or “monitoring company” means any person that, for any consideration whatsoever, engages in the business, practice, or profession of monitoring alarm systems within the City, and that reports, directly or indirectly, any activation of alarm systems to the City, its departments, divisions, officials, agents, or employees, including, but not limited to, the Police Department and/or police dispatch.

H. Alarm user” means a person having or maintaining an alarm system on real property owned or controlled by that person.

I. Alarm permit” means that permit required under CVMC 9.06.150.

J. Audible alarm” means an alarm system that, when activated, generates an audible sound at its location.

K. Chief of Police” means the Chief of Police of the City or his or her designee.

L. City” means the City of Chula Vista and/or the area within the incorporated municipal boundaries of the City of Chula Vista.

M. Department” means the Chula Vista Police Department.

N. Duress alarm” (also “hold-up alarm,” “panic alarm,” or “robbery alarm”) means an alarm signal generated by the manual or automatic activation of a device, or any system, device or mechanism, installed in or near a building intended to signal that a robbery or other serious crime is in progress, and that one or more persons are in need of immediate police assistance in order to avoid injury, serious bodily harm or death.

O. Enhanced call verification” is a monitoring procedure requiring that a minimum of two calls be made prior to making an alarm dispatch request. At least two calls must be made to different phone numbers where a responsible party can typically be reached.

P. False alarm” means an alarm to which a police officer responds and, in the opinion of that officer, no evidence of the commission or attempted commission of a crime is present that can be reasonably attributed to have caused the alarm activation, or the responding officer is unable to determine if evidence of a crime or attempted crime is present because the site is inaccessible.

Q. One-plus duress alarm,” prohibited by CVMC 9.06.130(D) and 9.06.230(C), means an alarm system that permits the manual activation of an alarm signal by entering on a keypad a code that adds the value of one (“1”) to the last digit of its usual arm/disarm code.

R. Panic Alarm. See subsection (N) of this section, “duress alarm.”

S. Person,” for purposes of this chapter, means an individual, individuals, corporation, partnership, association, organization or similar entity.

T. Robbery Alarm. See subsection (N) of this section, “duress alarm.”

U. Verified response” means information received from a person physically present at an alarm site, or from real-time audio or video surveillance at the site, that positively verifies evidence of a crime or an attempted crime at the alarm site. (Ord. 3278 § 1, 2013).