The City Council may, by resolution, authorize the selection of tow car or tow truck services for emergency and nonemergency towing. Any tow company not so selected will be prohibited from towing any vehicles involved in the situations as set forth in CVMC 5.58.010; provided, however, that the Owner of the vehicle may designate any towing service to be used for the removal and towing away of such vehicle. However, in the event that a towing service is contacted by the Police Department to perform said services, and performs said services in a manner not in accordance with the policies as established, the Police Department is held harmless from any and all liability or damages arising therefrom and shall not be accountable for, nor investigate, complaints of negligence and deviations from the policies, unless the deviations are shown to be of a repeated and frequently recurring nature, and any complaints received from the tow car or tow truck services selected and designated to carry out such police towing operations, and any complaints received concerning the quality and standards of service performed by said operators, shall be deemed sufficient cause for cancellation and termination of any contract or operating agreement entered into for the performance of such service. (Ord. 2314 § 2, 1989; Ord. 2003 § 3, 1982; Ord. 1021 § 1; prior code § 31.62).